Assistance and accessibility
Need assistance at the airport?
Contact your airline or travel agent at least 48 hours before your flight. Once at the airport, check in at the PRM assistance desk at least 90 minutes before departure to avoid delays.
Is someone bringing you to the airport by car? Then use the free drop-off zone a 5-minute walk from the departure hall. If you are coming by car yourself, you can easily park at P1, P2, or P3. Each car park has parking spaces for people with reduced mobility.
At the airport, first go to the check-in counter to pick up your boarding pass. Then go to the Special Assistance Welcome Desk to register. If you can't go there, you can check in at one of these locations:
- Car Park P2, Level 2
- Drop off area
- Bus station near platform C
- Railway Station
Other questions? Read our FAQ.